Privacy Policy

Euphorium respects your privacy and is committed to protecting your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in how we collect, use, disclose, and store your personal data.

By using our website or making a purchase, you agree to the terms outlined below.

1. INFORMATION WE COLLECT

When you visit our site, place an order, subscribe to our newsletter or contact us we may collection the following information:

  • Your name, email address, shipping and billing address, phone number
  • Payment information (processed securely through third parties – we do not store full credit card details)
  • Device and browser info, IP address, and usage data through cookies and analytics tools
  • Any other information you voluntarily provide (e.g. reviews or social media messages)

2. HOW WE USE YOUR INFO

We collect your data to:

  • Process and deliver your orders
  • Send order updates, shipping confirmations, and customer support replies
  • Improve our website, products, and services
  • Offer promotions, sales, or new product announcements (with your consent)
  • Prevent fraud and protect our store and customers

3. MARKETING & CONSENT

If you subscribe to our newsletter or opt-in during checkout, we may send you updates about new drops, exclusive sales, or rave inspo. You can unsubscribe anytime by clicking the link at the bottom of any marketing email. We will not use your personal information for direct marketing without your consent.

4. DATA SECURITY

We take your security seriously. Our site uses SSL encryption and partners with reputable platforms to safeguard your information. While no method is 100% foolproof, we follow industry best practices to protect your data. We will never sell or rent your personal information.

6. COOKIES & WEBSITE DATA

We use cookies and tracking tools to:

  • Improve site functionality and performance
  • Analyse visitor behaviour and shopping patterns
  • Personalise your experience

You can manage cookie settings in your browser. Disabling cookies may affect certain site features.

7. ACCESSING OR CORRECTING YOUR INFORMATION

You have the right to:

  • Access the personal information we hold about you
  • Request corrections if any information is inaccurate, out of date, or incomplete

To request access or corrections, contact us at info@euphorium.au

8. POLICY UPDATES

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the bottom of this page. Continued use of our site means you agree to any changes.

Last Updated: 4/07/25